Privacy notice

Who this notice covers

This notice explains how Musketeers Protect ("we", "us" or "our") handles personal information when you visit musketeers-protect.com or contact our South Africa team by email or telephone.

Our legal entity details appear in the footer of every page. This website is an information-only site: it does not provide user accounts, online purchasing, a newsletter sign-up or a website contact form.

Information we may process

• Enquiry information: your name, organisation, email address, telephone number and anything you choose to include when you email or call us.
• Technical information: hosting and security logs may include an IP address, browser or device details, request time, pages requested and security events.
• Business correspondence: messages, project information and follow-up records needed to respond to or manage an enquiry.

Please do not send unnecessary sensitive personal information. Share only what is needed for us to understand your security requirement.

Why we use information

We use information to answer enquiries, discuss potential work, deliver requested business communications, operate and secure the website, prevent misuse and meet legal or regulatory obligations.

Depending on the circumstances, the legal basis may be steps requested before entering a contract, performance of a contract, our legitimate interests in operating and protecting the business, compliance with a legal obligation, or consent where consent is appropriate. You may withdraw consent at any time, although this will not affect earlier lawful use.

Cookies and external services

This version of the site does not use Google Analytics, advertising pixels or optional behavioural tracking, and it does not intentionally set non-essential cookies or local-storage identifiers.

The website is hosted by Hostinger, which may process technical request and security-log information to deliver and protect the service. The site also requests typefaces from Google Fonts; this means a visitor's browser connects to Google and may send technical information such as the visitor's IP address. You can read Google's privacy policy.

If analytics, advertising or another non-essential cookie technology is added later, this notice and the site's consent controls must be updated before that technology is activated.

Service providers and international processing

Information may be handled by providers that support hosting, website security, email, telecommunications and professional advice, or shared with authorities where the law requires it. We do not sell personal information.

Some providers may process information outside the United Kingdom or South Africa. Where data-protection law requires safeguards for an international transfer, we take reasonable steps to use an appropriate legal mechanism and proportionate protection.

How long information is kept

Enquiry and business correspondence is kept only for as long as reasonably needed to respond, manage the relationship, establish or defend legal claims, and meet legal, accounting or regulatory obligations. Technical logs are kept in line with the relevant hosting or security provider's operational schedule. Information is then deleted or anonymised when it is no longer required.

Your data-protection rights

Depending on the law that applies to you and the circumstances, you may have rights to ask for access, correction, deletion, restriction, portability, or to object to certain processing. You may also withdraw consent where processing is based on consent.

If you remain concerned after contacting us, you may complain to the UK Information Commissioner's Office or the Information Regulator South Africa, as applicable.

Privacy questions

To ask a privacy question or exercise a data-protection right, email info@musketeers-protect.com. We may need to confirm your identity before acting on a request.

Changes to this notice

We may update this notice when the website, our services or applicable requirements change. The latest version will be published on this page with a revised update date.

Last updated: 28 August 2026